Emergencies & Out of Hours
Urgent care for your pet, day or night.
If your pet needs help while we are open, call us on 01626 835002. Outside our opening hours you will be looked after by one of our two trusted emergency partners — EVES in Exeter or MiNight Vet in Totnes.
Not sure whether it is an emergency? Whiskers Wellness Club members have free, unlimited access to a vet 24/7 through the VidiVet app.
Who to call, and when
- Whiskers Vets
Mon–Fri 8am–7pm · Sat 8.30am–1pm01626 835002 - EVES, Exeter
Out of hours, weekends & bank holidays01392 284 217 - MiNight Vet, Totnes
7pm–8am, seven days a weekVisit website › - Not sure if it’s urgent?
Free 24/7 video vet adviceVidiVet ›
Not sure if you need to see a vet?
Whiskers has partnered with VidiVet to give you instant peace of mind, with access to digital vet support 24/7. VidiVet is a smartphone or tablet app that gives you access to an experienced vet, no matter what time of day or night. Send photos, videos or text describing your concerns and a vet will reply within minutes to guide you on the next steps.
Dedicated emergency and out-of-hours service
Should you need to speak to a vet outside of our standard opening hours, you will be referred to one of our emergency partners. Here is everything you need to know before you go.
Many practices provide an out-of-hours service where one of the vets who has worked all day takes the phone overnight. Depending on how busy the night is, that vet may not get a break and is often expected to work again the following day. At Whiskers we do not feel we can offer our best care during our normal opening hours without a good night’s sleep. That is why we work with well-respected emergency providers in our area.
Our opening hours are Monday to Friday 08:00 – 19:00 and Saturday 08:30 – 13:00.
EVES provide a dedicated team based at the hospital all night, so they can closely supervise any animals in their care for the duration of their stay, give medication as often as needed and monitor them far more closely than we could overnight.
Think of Whiskers as the animal equivalent of your GP surgery — sometimes you need the hospital or A&E. The teams working in emergency departments are dedicated to that area of medicine, so in certain circumstances they are the best people to deal with the situation at hand.
EVES can be contacted on 01392 284 217. If you try to call Whiskers when we are closed, this number will be on our answering machine.
You will speak to a vet, or a nurse if the vet is busy, who will confirm when they are available to see you. In an emergency they will usually tell you to come straight to them.
EVES operate out of St David’s Veterinary Hospital at St David’s Station in Exeter. When you turn into the main entrance to the station the practice is just on the left-hand side, where you can see a taxi rank. With the taxi rank on your right, follow the road straight for around 100m and you will see the entrance signposted ‘St David’s Veterinary Hospital’.
EVES Veterinary Hospital, St David’s Station, Exeter, EX4 4NT
You will be met by a member of the team and have a consultation with the vet, who will decide on the best treatment plan for your pet. That may mean staying overnight at the hospital, or going home having received the appropriate treatment.
If they stay in overnight, the team will usually arrange for you to collect them in the morning, unless they are too unwell and need to stay longer. Sometimes they will ask you to bring your pet straight back to us for continued care, or tell you when to book a check-up with your usual vet. They send all notes to us, which we attach to your pet’s medical record so we can continue their care.
Yes. As well as EVES, Whiskers Vets offers MiNight Vet – Totnes for clients who would prefer to travel to Totnes.
MiNight Vet – Totnes runs from 7pm until 8am, seven days a week. Outside of these hours please use the service in Exeter.
Out of hours fees
These fees are charged by the emergency provider you attend, not by Whiskers Vets.
EVES out of hours fees
Exonia Veterinary Emergency Service, Exeter.
| Service | Fee |
|---|---|
| OOH consultation anytime between 7pm–8am | £200.00 |
| Weekend daytime 8am–7pm | £165.00 |
| Bank holiday daytime | £175.00 |
MiNight Vet – Totnes fees
Price list correct as of November 2025.
| Service | Fee |
|---|---|
| OOH consultation anytime between 7pm–8am | £200.00 |
| Bank holiday daytime | £175.00 |
| Case transfer | £87.30 |
| Overnight hospitalisation standard | £178.03 |
| Fluids initial set up and maintenance overnight | £277.17 |
Out-of-hours fees are set and charged by the emergency provider, not by Whiskers Vets. Please check directly with the provider before your visit.
For more information please visit EVES Emergency Vets or MiNight Vet – Totnes.
Still have questions?
If you have any reservations or concerns about our out-of-hours provision, please do not hesitate to contact the practice and we will happily discuss them with you directly.
